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Who We AreKaren Gilmore, Vice President, Customer Services, Rocky Mountain Power ![]() Karen Gilmore is Vice President of Customer Services for PacifiCorp. She oversees service to PacifiCorp's 1.6 million industrial, commercial and residential customers in six Western states and leads over 900 employees who are responsible for all aspects of customer service. She works with communities, legislatures, and commissions on customer service issues. Gilmore has been a longtime volunteer and currently serves on the boards of Junior Achievement of Utah and The Road Home. Gilmore has an undergraduate degree in sociology from the University of Oregon and a master's degree in business from George Mason University. |